Facilitated adviser charging

Help your clients (our members) make the most of their pension savings with our straightforward facilitated adviser charging service.

A simple one-off adviser charging option

It’s easy to manage your clients’ pensions with our facilitated adviser charging service. You and your client agree the cost and how it’ll be paid as a one-off payment.

When does facilitated adviser charging apply?

Facilitated adviser charging applies when your client asks for your advice about their pension with us and wants to use their pension savings to pay for it.

For example, they may want advice when they’re looking to:

Transfer pensions from other schemes to their pension with us.
Make a lump sum or increase their contributions.
Review how their pension savings are invested.
Plan for their retirement.

How the process works

You agree with your client how much they’ll pay for your advice services for their pension with us.
You and your client then complete a facilitated adviser charge request form.
Send the completed form to admin4@peoplespartnership.co.uk.
Once we receive your form, we’ll check everything’s complete and that the eligibility criteria have been met.
After we’ve approved the payment, we’ll process your request. You should receive payment to your verified business account within 10 working days.

Eligibility criteria

To process an adviser charge for a member, these conditions must be met:

You must be authorised by the Financial Conduct Authority to give regulated advice about pensions and pension transfers.
Your client must have at least £2,000 left in their pension after the charge has been taken.
The adviser charge must be for one-off advice only – ongoing charges are not permitted.
The payment must not include VAT.

As a master trust workplace pension, we must ensure that any advice charge relates to your client’s pension with us. The charge must reflect the advice given and there must be a genuine commercial agreement between you and your client.