FAQs
Find answers to commonly asked questions by members, employers and advisers in this knowledge base.
Showing 3 of 12 results
"I’m experiencing an issue with the app, what do I do?"
If you’re experiencing problems with the app, you should try rebooting your phone, logging out and back into the app, or finally try deleting and re-downloading the app.
"I’m having problems with my activation link, what do I do?"
If your activation link has expired, you’ll need to contact us and confirm your date of birth and full address.
"How do I access my pension money online?"
You can access your pension money online in your online account.