FAQs

Find answers to commonly asked questions by members, employers and advisers in this knowledge base.

Showing 9 of 49 results

"What are qualifying earnings?"

These are the earnings your pension contributions are usually based on if you contribute to a pension scheme.

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"Can you accept a one-off contribution for an employee once we've set up the scheme?"

We do accept one-off pension contributions for an employee – you might see these called additional contributions.

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"When and how do I pay pension contributions?"

You’ve 2 options to pay pension contributions – direct payment, or automated payment. For both options, you’ll need to make sure you’ve got an active Direct Debit on your account.

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"What is the automated collection payment method?"

Automated collection means we’ll automatically collect your pension contributions on or immediately after the date you’ve chosen.

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"What happens to employees’ contributions when they're on maternity leave?"

Pension contributions when an employee is on maternity leave, can continue to be paid into the employee’s pension.

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"If I want to use carry forward to pay a contribution, do I notify HMRC?"

You don’t need to use a special form or tell HM Revenue & Customs in advance if you want to use carry forward.

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"I’ve been auto-enrolled since my employer’s staging date. Can I now take a contribution holiday?"

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"What's the annual allowance?"

The annual allowance is a limit to the total amount of contributions that can be paid into a defined contributions scheme (like People’s Pension), as well as the total amount of benefits that you can build up in the scheme, for tax relief purposes.

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"If employees leave, can they continue to pay into their pension?"

Employees can continue to pay into their pension, even if they’ve left your employment or the pension scheme.

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