FAQs

Find answers to commonly asked questions by members, employers and advisers in this knowledge base.

Showing 9 of 31 results

"Can I access my pension savings early?"

Normally you can only access your pension before your normal minimum pension age if you’re in ill health.

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"Where do I send my pension claim form?"

If you have a vulnerability or disability which stops you from being able to request to take your pension money online, you can contact us to ask about the best way to access your money.

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"Can I transfer the credit on my account to my bank account?"

Your account balance may be in credit – either due to a refund of contributions for employees that have opted out, or due to an overpayment.

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"I'm over 55. Can I take a lump sum from my pension savings to give to my children now?"

Yes – you can do this, but we recommend that you seek financial advice about any inheritance tax implications.

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"Do I need to let any other pension schemes know that I’ve flexibly accessed my pension?"

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"If I decide to access my pension savings, will my state or housing benefits be affected?"

The amount of money that you take from your pension could affect any state or housing benefits that you’re entitled to.

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"What affects the amount of my projected retirement value?"

Pensions are long-term savings. Your projected retirement value takes into account the following key assumptions.

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"Can I take some or all of my 25% tax-free lump sum up front and leave the rest invested?"

If you want to take a tax-free lump sum but leave the remainder of your pension invested, you’ll need to designate your pension savings for flexi-access drawdown.

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"Can I take a small pot lump sum if contributions are still being paid by my employer?"

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