FAQs
Showing 7 of 7 results
"How do I update my personal details?"
You can update your address, telephone number, mobile number and email address in your online account. If you haven’t set up your account yet, it’s quick and easy to do.
"What if I make a mistake with an employee’s details?"
If any of the details are incorrect for an employee and you’ve not yet submitted these, you can go back and amend them at any time.
"Where can I find my customer number?"
When your employer signed you up to People’s Pension, we’d have sent you joiner information with your customer number, either by post or by email.
"I can’t find my customer number, where is it?"
When your employer signed you up to People’s Pension, we’d have sent you joiner information with your customer number, either by post or by email.
"If I change my name what evidence will you need to see?"
We’ll need to see proof of your change of name from either your original marriage certificate or deed poll.
"How do I change my company name?"
You'll need to contact us to update your company name.
"Can I change my address online?"
Yes, you can update your address in your online account.