FAQs

Find answers to commonly asked questions by members, employers and advisers in this knowledge base.

Showing 9 of 49 results

"What is the maximum employer’s contribution?"

There’s no maximum employer contribution – employers can pay any amount of pension contributions for their employees.

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"Why do I have to include my employees' National Insurance (NI) numbers when submitting data?"

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"Can you accept contributions net or gross?"

When you set up your workplace pension with People’s Pension, you can choose to deduct your employees’ contributions from their wages either before or after tax.

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"Do I take pension contributions from an employee's redundancy pay?"

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"What happens to an employee's contributions when they're on paternity leave?"

Contributions can continue to be paid into the employee’s pension.

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"How do I cancel a direct payment?"

You’re unable to cancel a direct payment via Online Services, but get in touch and we’d be happy to help.

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"What is an auto-enrolment date, scheme join date and opt in date, and when should I include them in my data file?"

The AE date is the date the employee has been assessed and becomes eligible to join the scheme.

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"Does the employer have to contribute if the employee opts out?"

Where an employee is auto-enrolled but the employee doesn’t want to contribute, the employee can opt out of the pension scheme.

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"Can an employee reduce their pension contributions?"

Pension savings can be a very effective way to save for the future. Your employee may not be aware of how much money they’re missing out on if they stop paying into their pension.

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