FAQs

Find answers to commonly asked questions by members, employers and advisers in this knowledge base.

Showing 9 of 49 results

"Can I change my pay reference period (PRP) dates?"

It may be possible to change your pay reference period (sometimes called ‘pay period’) dates.

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"Why hasn’t payment for pension contributions been taken?"

If we’ve not taken payment yet, and you’ve submitted pension contributions, there could be a few different reasons why this happens.

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"Can I pay more than just the minimum into my pension?"

If your workplace pension is your only source of income when you retire, apart from your State Pension, it’s quite likely that the minimum amounts paid in by you and your employer won’t be enough for a comfortable retirement.

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"How much do I need to pay into my employees’ pension?"

If the qualifying earnings basis is being used, the minimum contribution is 8% with at least 3% from the employer on qualifying earnings falling between upper and lower earnings limits of £6,240 and £50,270 a year.

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"Can I reduce my contributions?"

You can ask your employer if they’re able to organise for you to reduce your contributions instead, to below the minimum contribution levels.

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"Why does the pay reference period differ from the earnings period?"

The pay period (PRP) is the time between regular wages or salary. The earnings period is the time that salary is worked for.

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"How do I amend my payments?"

Please get in touch to cancel your Direct Debit. If payments are made directly by your employer, contact your employer to arrange this.

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"What’s People’s Pension’s pension scheme registry number (PSR)?"

Our pension scheme registry number (PSR) is 12005993.

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"Do you accept pension contributions for employees over 75, and what happens if they decide to keep contributing?"

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