FAQs

Find answers to commonly asked questions by members, employers and advisers in this knowledge base.

Showing 9 of 49 results

"How can I make personal payments into my pension?"

Saving into your pension with People’s Pension can be a great, tax-efficient way to save for your future.

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"How do I add or change my Direct Debit details?"

To change your Direct Debit details, please download and complete a new Direct Debit mandate. One can be found in the ‘view documents’ section in Online Services.

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"Can I pay further contributions after taking a flexible lump sum?"

Yes, however, the annual allowance is a limit to the total amount of money you can save into your pension arrangements across all of the different schemes you belong to and receive tax relief on.

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"What is the maximum employer’s contribution?"

There’s no maximum employer contribution – employers can pay any amount of pension contributions for their employees.

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"Does the employer have to contribute if the employee opts out?"

Where an employee is auto-enrolled but the employee doesn’t want to contribute, the employee can opt out of the pension scheme.

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"How do I work out what my pay period (PRP) should be?"

The pay period (PRP) is the time between regular wages or salary. You might also see it called a pay/payroll frequency, payroll period, or payroll schedule.

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"Can I change my contribution amount online?"

If you’re currently making payments into your scheme via Direct Debit, please contact us to amend the amount you are paying in.

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"If I’m on long-term sick leave, what will happen with my contributions?"

If your sick leave is insured and a policy is paying out, then this will be classed as earnings if payments are being made by your employer.

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"Do I take pension contributions from an employee's redundancy pay?"

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