FAQs
Find answers to commonly asked questions by members, employers and advisers in this knowledge base.
Showing 4 of 49 results
"I can’t pay for contributions, what happens now?"
By law, when you take contributions from your employees’ wages, you must pay these to your pension provider by the 22nd of the following month.
"Can an employee reduce their pension contributions?"
Pension savings can be a very effective way to save for the future. Your employee may not be aware of how much money they’re missing out on if they stop paying into their pension.
"Can I manually enter my employee data?"
Entering data is one of the ways of sending employee details and pension contributions to us.
"What is an auto-enrolment date, scheme join date and opt in date, and when should I include them in my data file?"
The AE date is the date the employee has been assessed and becomes eligible to join the scheme.