FAQs
Find answers to commonly asked questions by members, employers and advisers in this knowledge base.
Showing 5 of 5 results
"What’s an opt-in or joining notice?"
All employees aged 16-74 have the right to opt in or join a pension scheme by using an opt-in or joining notice.
"What do I do if my employer doesn’t comply with auto-enrolment duties?"
You should first contact your employer to find out if the duties apply to you, or find out if you're likely to be auto-enrolled into a workplace pension.
"When should an employee be assessed as Entitled or Non Eligible?"
The auto-enrolment status of your employee is dependent on both their age and earnings when you assess them.
"I'm on a zero hours contract - do I need to be auto-enrolled?"
If you’re on a zero hours contract, you’ll need to be assessed on your age and how much you’re paid (just like anyone else).
"What different auto-enrolment (AE) statuses do you accept?"
Your employees are given an auto-enrolment status based on their age and earnings. The majority of your employees (that ordinarily work in the UK) will be either Eligible, Entitled or Non Eligible.