"How do I access my pension money online?"

Once you’re logged in, you’ll see a summary table for the ‘funds’ in your pension with People’s Pension on the welcome page of your account. If you’re eligible to access your pension, you’ll see a blue ‘Take your money’ button within this table.

Click the ‘Taking your money’ button and answer all the questions to submit your request to take your money.

You’ll also need to confirm you’ve read and understood the important information we’ve shared with you (such as the ‘Your options at retirement’ booklet) and if you’ve taken guidance and advice.

If you have already accessed some of your pension savings this month, you may need to wait until next month. 

How do I get to the welcome page?

You automatically land on the welcome page when you log into your account. To get back to the welcome page:

• if you’re using a desktop computer, click on ‘Home’ or on the People’s Partnership logo in the top left-hand corner
• if you’re using our app, select the ‘Home’ button to get back to the welcome page.

I can’t see the ‘Take your money’ button on the welcome page

You can only access your pension once you reached your normal minimum pension age. So, if you’re younger than this, you won’t be able to see the ‘Take your money’ button in your account.

However, if you’re suffering from ill health you may be able to access your pension money earlier than your normal minimum pension age.

We will never contact you out of the blue to ask for any of your personal or account information, such as your password or sign-in details.

Get started

When you’re ready, find out how to choose your retirement options.