Help, support and FAQs for employers

File upload is a way of sending us your employee data. It contains employee data and contribution amounts and is used to send us information.

To find out what file types we accept, the difference between maintenance and contribution files and to download file templates go to our how does file upload work FAQ. 

The earnings used to calculate a member’s pension contributions are known as their ‘pensionable earnings’.

They may include:

• basic salary
• overtime
• bonuses
• commission
• statutory payments such as maternity and paternity or sick pay.

You might also see this referred to as ‘pensionable salary’.

Find out more on our pensionable earnings FAQ.

The earnings basis describes the type of earnings used when pension contributions are worked out.

Read a full explanation on our earnings basis FAQ.