FAQs

Find answers to commonly asked questions by members, employers and advisers in this knowledge base.

Showing 9 of 160 results

"Can I transfer the credit on my account to my bank account?"

Your account balance may be in credit – either due to a refund of contributions for employees that have opted out, or due to an overpayment.

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"How can I make personal payments into my pension?"

Saving into your pension with People’s Pension can be a great, tax-efficient way to save for your future.

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"Why has my pension gone down in value?"

When you or your employer contributes to your pension, we invest it in your selected fund(s). Depending on the fund performance your pension can go down as well as up.

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"I'm over 55. Can I take a lump sum from my pension savings to give to my children now?"

Yes – you can do this, but we recommend that you seek financial advice about any inheritance tax implications.

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"Do I need to let any other pension schemes know that I’ve flexibly accessed my pension?"

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"My statement doesn't show any tax relief. Do I need to claim this back from HMRC?"

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"If I decide to access my pension savings, will my state or housing benefits be affected?"

The amount of money that you take from your pension could affect any state or housing benefits that you’re entitled to.

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"How do I set up my online account?"

Your online account is quick and easy to set up. You'll just need a few details to get started.

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"What affects the amount of my projected retirement value?"

Pensions are long-term savings. Your projected retirement value takes into account the following key assumptions.

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