FAQs
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"What penalties are there if my employer doesn’t comply?"
If your employer doesn’t meet its duties, The Pensions Regulator will initially tell them to put things right.
"How do I access my pension money online?"
You can access your pension money online in your online account.
"What’s a small pot lump sum and how many of them can I take?"
If you have £10,000 or less in your pension and you want to take it all in one go – you may be able to take it as a ‘small pot lump sum’.
"I can’t pay for contributions, what happens now?"
By law, when you take contributions from your employees’ wages, you must pay these to your pension provider by the 22nd of the following month.
"When and how will I receive my joiner information?"
All new members of People’s Pension receive joiner information. Your joiner information will be sent to you by email.
"Can an employee reduce their pension contributions?"
Pension savings can be a very effective way to save for the future. Your employee may not be aware of how much money they’re missing out on if they stop paying into their pension.
"How do I switch funds?"
You can switch funds by logging in to your online account.
"How do I change my company name?"
You'll need to contact us to update your company name.
"How much do you charge employers who sign up to People's Pension?"
The normal cost for an employer signing up to People’s Pension is £500 (plus VAT).