FAQs
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"What are the minimum contribution levels when pensionable or total earnings basis is used?"
"What’s the net tax basis?"
Net tax basis is the way contributions are deducted from your employees’ wages after tax is taken. We’ll automatically set you up on this arrangement when you sign up with us.
"What’s a worker group?"
A worker group is a way of grouping your employees with the same contribution level or contribution basis.
"What is the automated collection payment method?"
Automated collection means we’ll automatically collect your pension contributions on or immediately after the date you’ve chosen.
"Why hasn’t payment for pension contributions been taken?"
If we’ve not taken payment yet, and you’ve submitted pension contributions, there could be a few different reasons why this happens.
"Do all members get their own log in details?"
All employees enrolled into People’s Pension will be able to set up an online account.
"Do you accept pension contributions for employees over 75, and what happens if they decide to keep contributing?"
"What happens to employees’ contributions when they're on maternity leave?"
Pension contributions when an employee is on maternity leave, can continue to be paid into the employee’s pension.
"What’s the gross tax basis?"
The gross tax basis means contributions are deducted from your employees’ wages before tax is taken.