FAQs
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"What’s an opt-in or joining notice?"
All employees aged 16-74 have the right to opt in or join a pension scheme by using an opt-in or joining notice.
"How long do my employees have to opt out and receive a refund?"
If an employee has opted out within one calendar month of being enrolled into a workplace pension scheme, they, and the employer, will be entitled to a refund of their pension contributions.
"Can I transfer the credit on my account to my bank account?"
Your account balance may be in credit – either due to a refund of contributions for employees that have opted out, or due to an overpayment.
"What happens if we are a charity and do not have a UTR?"
If you’re a registered charity, we just need to capture your charity number and what charity register you’re registered on.
"What are the Citi codes for your funds?"
Citi codes are unique codes used primarily by FE fund info (formerly Financial Express) to track and identify funds. Our table below shows the codes for our investment funds.
"What’s People’s Pension’s pension scheme registry number (PSR)?"
Our pension scheme registry number (PSR) is 12005993.
"How can I make personal payments into my pension?"
Saving into your pension with People’s Pension can be a great, tax-efficient way to save for your future.