FAQs
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"Can you accept contributions net or gross?"
When you set up your workplace pension with People’s Pension, you can choose to deduct your employees’ contributions from their wages either before or after tax.
"Do I take pension contributions from an employee's redundancy pay?"
"What happens to an employee's contributions when they're on paternity leave?"
Contributions can continue to be paid into the employee’s pension.
"How do I cancel a direct payment?"
You’re unable to cancel a direct payment via Online Services, but get in touch and we’d be happy to help.
"How do employees get their joiner information?"
People’s Pension send out joiner information to employees by post or email, depending on the option chosen by an employer when setting up the account.
"What is an auto-enrolment date, scheme join date and opt in date, and when should I include them in my data file?"
The AE date is the date the employee has been assessed and becomes eligible to join the scheme.
"Does the employer have to contribute if the employee opts out?"
Where an employee is auto-enrolled but the employee doesn’t want to contribute, the employee can opt out of the pension scheme.
"What happens when an Eligible employee reaches State Pension age?"
Once an employee is auto-enrolled with an Eligible status, their auto-enrolment status doesn’t change, even if they reach State Pension age, or their earnings drop.
"Can an employee reduce their pension contributions?"
Pension savings can be a very effective way to save for the future. Your employee may not be aware of how much money they’re missing out on if they stop paying into their pension.