FAQs

Find answers to commonly asked questions by members, employers and advisers in this knowledge base.

Showing 9 of 160 results

"If I want to use carry forward to pay a contribution, do I notify HMRC?"

You don’t need to use a special form or tell HM Revenue & Customs in advance if you want to use carry forward.

Read more

"What if I have any issues accessing my member rewards?"

If you’re having issues redeeming your reward, you’ll need to contact the brand partner directly.

Read more

"I’ve been auto-enrolled since my employer’s staging date. Can I now take a contribution holiday?"

Read more

"What’s the declaration of compliance?"

The declaration of compliance is an online form that tells The Pensions Regulator what you’ve done to comply with your auto-enrolment duties.

Read more

"What's the annual allowance?"

The annual allowance is a limit to the total amount of contributions that can be paid into a defined contributions scheme (like People’s Pension), as well as the total amount of benefits that you can build up in the scheme, for tax relief purposes.

Read more

"What happens if I leave my employer?"

If you leave your current employer or decide to stop contributing, your employer will tell us the date you left pensionable service and your account remains with People’s Pension.

Read more

"What is the charge cap?"

The charge cap is a government-set limit. It’s the annual amount that can be charged to savers in default arrangements within defined contribution pension schemes used for auto-enrolment.

Read more

"What happens when an Eligible employee reaches State Pension age?"

Once an employee is auto-enrolled with an Eligible status, their auto-enrolment status doesn’t change, even if they reach State Pension age, or their earnings drop.

Read more

"I’m a non-UK national. Do I have to be automatically enrolled?"

Auto-enrolment duties apply equally to a non-UK national as well as to a UK national, as long as the employee is working or ordinarily working in the UK.

Read more