FAQs
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"What are the auto-enrolment duties for enrolling directors?"
According to The Pensions Regulator, an employer has the option to enrol a director into a workplace pension if they’re eligible for auto-enrolment. But they don’t have to.
"What’s the declaration of compliance?"
The declaration of compliance is an online form that tells The Pensions Regulator what you’ve done to comply with your auto-enrolment duties.
"Would contributions be based on salary or bonus?"
This depends on the definition of pensionable salary you’re using to calculate the contributions, and whether this includes bonuses.
"Do I need to auto-enrol employees on probation?"
No, an employer can choose postpone when their employees are enrolled.
"When should an employee be assessed as Entitled or Non Eligible?"
The auto-enrolment status of your employee is dependent on both their age and earnings when you assess them.
"What different auto-enrolment (AE) statuses do you accept?"
Your employees are given an auto-enrolment status based on their age and earnings. The majority of your employees (that ordinarily work in the UK) will be either Eligible, Entitled or Non Eligible.
"I can’t find my customer number, where is it?"
When your employer signed you up to People’s Pension, we’d have sent you joiner information with your customer number, either by post or by email.
"If I increase my contributions, can I get my personal allowance back?"
Contributing to your pension reduces your taxable income and can give you back some or all of your £12,570 personal allowance.
"When will I receive my annual statement?"
After you’ve become a member of People’s Pension and have made contributions, your annual statement will be available from your online account a few weeks after your birthday.