FAQs

Find answers to commonly asked questions by members, employers and advisers in this knowledge base.

Showing 9 of 160 results

"How do I switch funds?"

You can switch funds by logging in to your online account.

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"Can I transfer my pension to an overseas pension scheme?"

Yes, transfers can be made from People’s Pension to a Qualifying Recognised Overseas Pension Scheme (QROPS) at your request.

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"What penalties are there if my employer doesn’t comply?"

If your employer doesn’t meet its duties, The Pensions Regulator will initially tell them to put things right.

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"What’s the money purchase annual allowance (MPAA)?"

This term refers to the limit on the amount you can save into your pension each tax year and get tax relief on.

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"If I leave the UK can I continue paying into my pension?"

Yes, you can receive tax relief on contributions up to £3,600 a year for 5 tax years after moving abroad.

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"I'm on a zero hours contract - do I need to be auto-enrolled?"

If you’re on a zero hours contract, you’ll need to be assessed on your age and how much you’re paid (just like anyone else).

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"If I decide to access my pension savings, will my state or housing benefits be affected?"

The amount of money that you take from your pension could affect any state or housing benefits that you’re entitled to.

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"What do I do if my employer doesn’t comply with auto-enrolment duties?"

You should first contact your employer to find out if the duties apply to you, or find out if you're likely to be auto-enrolled into a workplace pension.

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"Where do I send my Direct Debit instruction and proof to?"

You can send your Direct Debit form along with proof of the bank account by email or post.

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