FAQs

Find answers to commonly asked questions by members, employers and advisers in this knowledge base.

Showing 9 of 160 results

"When will I receive my annual statement?"

After you’ve become a member of People’s Pension and have made contributions, your annual statement will be available from your online account a few weeks after your birthday.

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"I’ve been auto-enrolled since my employer’s staging date. Can I now take a contribution holiday?"

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"How do I switch funds?"

You can switch funds by logging in to your online account.

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"My statement doesn't show any tax relief. Do I need to claim this back from HMRC?"

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"If I’m made redundant do I have pay pension contributions based on my redundancy pay?"

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"Can I transfer my pension to an overseas pension scheme?"

Yes, transfers can be made from People’s Pension to a Qualifying Recognised Overseas Pension Scheme (QROPS) at your request.

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"Can I pay more than just the minimum into my pension?"

If your workplace pension is your only source of income when you retire, apart from your State Pension, it’s quite likely that the minimum amounts paid in by you and your employer won’t be enough for a comfortable retirement.

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"I’m a non-UK national. Do I have to be automatically enrolled?"

Auto-enrolment duties apply equally to a non-UK national as well as to a UK national, as long as the employee is working or ordinarily working in the UK.

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"What penalties are there if my employer doesn’t comply?"

If your employer doesn’t meet its duties, The Pensions Regulator will initially tell them to put things right.

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